← All workCASE REFERENCE / Marketplace
LaundryCare
A multi-sided laundry services platform for customers, shops and riders.
DEEMCLOUD / WORK02
PROJECT SNAPSHOT / Marketplace
01 / THE CHALLENGE
The business problem
Connect customers, laundry providers and rider partners across a fragmented local service market.
02 / THE RESPONSE
The solution
A multilingual service marketplace with role-specific journeys, service comparison and ordering flows.
03 / THE RESULT
The outcome
A single digital hub that organizes discovery and service access for every participant.
04 / BUSINESS VALUE
What this makes possible
- One coordinated journey for three user roles
- Less friction in service discovery and ordering
- A foundation for adding new locations and partners
AUTOMATION / OPERATIONS
Role-based flows automate the handoff from customer request to provider fulfilment and rider coordination, keeping each participant focused on the next action.
RELATED SERVICES
The capabilities behind the delivery.
DELIVERY SYSTEM
Designed as one connected experience.
- Web Application
- Multi-role UX
- Responsive UI